Refund and Replacement
Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or replacement.
Refund: Our refund policy is super simple and slightly unique from other sellers. If you ask for a refund, first we will refund you instantly and then we will pick up the item from you. Your hard-earned money is our first priority.
Replacement/Exchange: If you receive a defective product, we will send you a new replacement as soon as possible. We will pick up the defective one within 2-3 working days. Or If you want to exchange with other products listed on our website with the same price, we will accept the exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
– Any item that is returned more than 5 days after delivery
To return your product, you should mail us at firstname.lastname@example.org or call us and we will pick up your item.
Depending on where you live, the time it may take for your replacement or exchanged product to reach you may vary.